Privacy Policy

Last updated: 18 August 2026

Early Learning Essentials (ABN 57 187 471 104) ("ELE", "we", "us") is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

When you contact us, book a consultation, or use our service, we may collect:

• Your name, role, and contact details (email, phone)
• Your centre's name, address, and delivery details
• Information about your centre's calendar, group sizes, and resourcing needs
• Payment and billing information
• Records of our communications with you

How we use your information

We use your information to provide and improve our service, including planning your centre's event calendar, preparing and delivering resources, processing payments, responding to enquiries, and sending service-related communications. We will only send you marketing communications where permitted, and you can opt out at any time.

Disclosure

We do not sell your personal information. We may share information with trusted third parties only where necessary to deliver our service — such as delivery partners, payment processors, and booking and communication platforms — or where required by law.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Some of our service providers may store data outside Australia; where they do, we take reasonable steps to ensure they handle it consistently with Australian privacy law.

Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve your experience. You can adjust your browser settings to refuse cookies, though some features may not work as intended.

Access and correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us at [email protected]. If you have a concern about how we have handled your information, please contact us first — if you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact us

Early Learning Essentials · Brisbane, Queensland, Australia
Email: [email protected]